Call (818) 630-5702

Patient rights

Nondiscrimination notice & how to file a complaint.

Everyone deserves equal, respectful access to care. Below is our commitment to your rights and who to reach out to if you ever have a concern.

Nondiscrimination statement

Royal Home Health Care, Inc. complies with applicable civil rights laws and does not discriminate on the basis of race, color, disability, age, religion, pregnancy, childbirth, national origin, or sexual orientation in the provision of services or employment.

This includes obligations under Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and the Age Discrimination Act of 1975.

Free communication help

If you have a disability or prefer speaking a language other than English, please let us know how we can communicate with you best, such as large-print materials, help filling out forms, or language assistance. Call (818) 630-5702. If you are deaf, hard of hearing, or have a speech disability, you can reach us through the California Relay Service by dialing 711.

How to file a complaint

We want to make things right. Please start by calling our office at (818) 630-5702 and asking for the administrator, or write to us at 14328 Victory Blvd., Suite 203, Van Nuys, CA 91401. You will not be treated differently for filing a complaint. You may also contact:

California Department of Public Health, Licensing & Certification

U.S. Department of Health and Human Services, Office for Civil Rights

For complaints about discrimination

Call nowRequest care